Family Owned service

My wife and I were expecting our second child and planned to utilize a bedroom above the garage as a nursery. However, the garage door opener was extremely loud and could be heard (and felt) throughout most of the second floor. Apple installed the Viper opener, nylon wheels, and vibration isolators. Now I cannot hear a thing! Great product and well worth the investment.

I just wanted to thank you, your staff and technicians for the incredible quick response. I received a call from Lisa at the Williamsburg store first thing this morning. The technician was able to stop by today to inspect the garage door opener and I had an estimate faxed to me before noon. Again, thank you for the very prompt and professional way in which my request was handled.

Not only is that Viper quiet, but I actually enjoy listening to it purr as it slowly slides down it's track. Maybe that novelty will wear off, but in the meantime you could ask me to do an ad for the company and I'd be convincing. I know it sounds ...a bit strange, but after 18 years of our grinding garage motor, I may be in love with it.

Your whole staff: the lady in the office, the lady that stopped by to check the door and the installer were just good, caring and capable people. No wonder that your business has been open since 1973. The people made the difference.

I am writing to thank you and your service staff for responding to my request for a garage door repair in a timely and courteous manner. Apple Door was the ONLY one to offer same day service and a commitment on the potential cost. I will definitely refer friends and family to your company.

Apple Door Systems has remained our source of garage doors because of their continuous business philosophy. Their attention to customer service is well above the industry standards. We can assure you Apple Door Systems is offering an excellent value for the cost.

I want to express my absolute satisfaction with your service department. You are obviously blessed with highly trained professional technicians. I want to also thank whoever retrieved my voicemail and promptly dispatched these highly qualified people to correct my problem.

I not only received prompt service but the young service man was so professional in his work. He laid out his needed tools, got his parts in order and did his work in a neat and safe way. He was most polite and it was a pleasure to have such a competent mechanic working on my 16 ft. door.